Last Updated: September 24, 2026
At badkamerrenovatieleeuwarden, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, place an order, contact us, or use our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use our website or place an order, we may collect information such as:
- Full name
- Billing and shipping address
- Email address
- Telephone or contact number
- Order and transaction details
- Products purchased or viewed
- Information you provide when contacting customer support
- Technical information such as IP address, browser type, device type, and website activity
We only collect information that is reasonably necessary to operate our website, process orders, provide customer service, and improve our services.
2. How We Use Your Information
We may use your personal information to:
- Process and fulfill your orders
- Arrange delivery of purchased products
- Process payments through Stripe
- Provide order confirmations and shipping updates
- Respond to customer service requests
- Process returns, refunds, and other order-related requests
- Maintain and improve our website
- Detect and prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal and regulatory requirements
- Communicate with you regarding your orders or services
We do not use your personal information for purposes unrelated to our business operations without an appropriate legal basis or your consent where required.
3. Payment Information
Payments on our website are processed through Stripe.
When you make a payment, payment-related information may be securely processed by Stripe in accordance with its own privacy and security practices. We do not intentionally store your complete payment card details on our own website servers.
For payment-related information, Stripe's applicable privacy terms and policies may also apply.
4. Shipping Information
To fulfill your order, we need certain information such as your name, delivery address, email address, and contact number.
This information may be shared with relevant delivery or logistics providers when necessary to deliver your order.
We offer free shipping throughout the Netherlands. Our standard delivery process is:
- Handling time: 1–2 business days
- Transit time: 3–4 business days
- Estimated total delivery time: 4–6 business days
Delivery times may occasionally be affected by circumstances outside our reasonable control.
5. Cookies and Similar Technologies
Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.
Cookies may be used to:
- Keep the website functioning properly
- Remember certain preferences
- Maintain shopping cart functionality
- Understand how visitors use our website
- Improve website performance and user experience
- Support security and fraud prevention
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of parts of the website.
6. Information Sharing
We do not sell or rent your personal information.
We may share information with trusted service providers when necessary to operate our business, including:
- Payment service providers
- Shipping and delivery providers
- Website hosting and technical service providers
- Customer support services
- Fraud prevention and security providers
- Professional advisers where necessary
These parties should only receive information that is reasonably necessary for the relevant service or legal purpose.
We may also disclose information where required by applicable law, legal proceedings, court orders, or lawful requests from competent authorities.
7. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. While we take reasonable steps to protect your information, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including order processing, customer service, accounting, legal obligations, dispute resolution, and fraud prevention.
The exact retention period may depend on the type of information and the legal requirements applicable to it.
9. Your Privacy Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of certain personal information
- Request restriction of certain processing
- Object to certain uses of your personal information
- Request portability of certain information where applicable
- Withdraw consent where processing is based on consent
To exercise an applicable privacy right, you can contact us using the contact details provided in the Business Information section below.
We may need to verify your identity before completing certain requests.
10. Children's Privacy
Our website is not intentionally directed toward children.
We do not knowingly collect personal information from children where such collection is prohibited by applicable law. If you believe that a child has provided us with personal information, please contact us so that we can review and take appropriate action.
11. Third-Party Websites
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, security, or content of third-party websites. We recommend reviewing the privacy policies of those websites before providing them with personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, services, technology, or applicable legal requirements.
When we make changes, we will update the Last Updated date at the top of this policy. We encourage you to review this page periodically.
13. Contact Us
If you have questions about this Privacy Policy, how we handle personal information, or wish to exercise an applicable privacy right, please contact us using the details below.
Business Information
Business Name: badkamerrenovatieleeuwarden
Legal Business Name: Badkamer Renovatie Leeuwarden
VAT Number: NL001460333B58
Business Address: Snekertrekweg 37, 8912 AA Leeuwarden, Netherlands
Contact Number: +31 58 369 0200
Support Email: Info@badkamerrenovatieleeuwarden.store
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)