Terms of service

Terms of Service

Last Updated: September 24, 2026

Welcome to badkamerrenovatieleeuwarden. These Terms of Service govern your use of our website and the purchase of products from our online store.

By accessing or using our website, placing an order, or purchasing products from us, you agree to these Terms of Service. Please read them carefully before using our website.

1. About Our Store

badkamerrenovatieleeuwarden operates an online store offering bathroom accessories.

These Terms of Service apply to all visitors, customers, and users of our website.

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

  • Use the website for fraudulent or unlawful activities
  • Attempt to gain unauthorized access to our website or systems
  • Interfere with the operation or security of the website
  • Upload or transmit malicious software or harmful code
  • Use our website to infringe the rights of others
  • Copy, reproduce, or misuse website content without authorization

We reserve the right to restrict or terminate access to the website where reasonably necessary to protect our business, customers, website, or systems.

3. Product Information

We make reasonable efforts to ensure that product descriptions, images, specifications, measurements, and other information displayed on our website are accurate and up to date.

However, minor differences may occur due to:

  • Screen or device settings
  • Product batches
  • Manufacturing variations
  • Photography or lighting
  • Measurement tolerances

If you have a question about a product before placing an order, please contact our support team.

4. Product Availability

All products are subject to availability.

We reserve the right to:

  • Limit quantities available for purchase
  • Correct product or pricing errors
  • Update product information
  • Remove products from our website
  • Cancel an order where a product is unavailable or an obvious error has occurred

If we cancel an order after payment has been received, an applicable refund will be processed.

5. Prices

Product prices displayed on our website are subject to change without notice.

The applicable price for your order is generally the price displayed at the time you complete your purchase, subject to obvious pricing or technical errors.

Any applicable charges will be displayed during checkout where relevant.

6. Orders

When you place an order, you are making a request to purchase the selected products.

After your order is submitted, you may receive an order confirmation.

An order confirmation does not necessarily mean that the order cannot subsequently be cancelled or rejected where there is a legitimate reason, such as product unavailability, payment issues, suspected fraud, or an obvious pricing or listing error.

We reserve the right to refuse or cancel an order where reasonably necessary.

7. Payment

We currently accept:

Stripe

Payment must be successfully completed before an order can normally be processed.

Payment information is processed through Stripe. We do not intentionally store complete payment card details on our own website servers.

Stripe's own terms and policies may also apply to payment transactions.

8. Shipping and Delivery

We provide free shipping throughout the Netherlands.

Our standard shipping estimates are:

  • Handling time: 1–2 business days
  • Transit time: 3–4 business days
  • Estimated total shipping time: 4–6 business days

Our order cut-off time is:

2:00 PM CEST

Orders placed on or before 2:00 PM CEST on a business day will generally begin processing on that business day.

Orders placed after 2:00 PM CEST will generally begin processing on the next business day.

Orders placed on weekends or public holidays will generally begin processing on the next available business day.

Delivery estimates are not guaranteed delivery dates and may be affected by circumstances outside our reasonable control.

9. Delivery Information

Customers are responsible for providing accurate and complete delivery information.

If an incorrect or incomplete address is provided, delivery may be delayed or unsuccessful.

Please carefully review your delivery information before completing your order.

10. Returns

We offer free returns for eligible products.

Our standard return window is:

30 days from the date you receive your order

Returned products should generally be in their original condition and should include applicable accessories, components, and packaging where reasonably possible.

Additional conditions may apply. Please review our Return Policy for complete information.

11. Refunds

Eligible refunds are processed after a returned product has been received and reviewed.

Our standard refund processing time is:

4–6 business days

Refunds are generally issued through the original payment method used for the purchase.

The time required for the refunded amount to appear in your account may depend on Stripe or your financial institution.

Please refer to our Refund Policy for additional information.

12. Order Cancellation

If you wish to cancel an order, please contact us as soon as possible after placing the order.

We cannot guarantee cancellation if the order has already entered processing or has been dispatched.

If an order has already been dispatched, the applicable return process may apply.

13. Intellectual Property

Unless otherwise stated, the content available on our website, including text, product descriptions, graphics, logos, images, page designs, and other materials, is owned by or used by us with appropriate rights.

You may not reproduce, distribute, modify, publish, sell, or commercially exploit our website content without prior authorization.

14. Third-Party Services

Our website may use third-party services to support functions such as payment processing, hosting, analytics, security, shipping, or other business operations.

Third-party services may have their own terms and privacy policies.

We are not responsible for the independent terms, policies, or practices of third-party service providers.

15. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption
  • Free from errors
  • Free from technical issues
  • Free from viruses or other harmful components

Website availability may occasionally be affected by maintenance, technical problems, security incidents, service-provider issues, or other circumstances outside our reasonable control.

16. Limitation of Liability

To the extent permitted by applicable law, we are not responsible for losses or damages resulting from circumstances beyond our reasonable control.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Nothing in these Terms affects any mandatory consumer rights that cannot legally be excluded or limited.

17. Consumer Rights

Nothing in these Terms of Service is intended to remove, restrict, or replace any mandatory rights or protections you may have under applicable consumer protection laws.

Where applicable law provides you with rights that are more protective than these Terms, those mandatory rights will continue to apply.

18. Privacy

Your use of our website is also subject to our Privacy Policy.

Our Privacy Policy explains how we collect, use, store, and protect personal information.

19. Changes to These Terms

We may update these Terms of Service from time to time to reflect changes to our business, website, products, services, or applicable requirements.

When we make changes, we will update the Last Updated date at the top of this page.

Your continued use of the website after updated Terms are posted may be subject to the revised Terms.

20. Governing Law

These Terms of Service are intended to be governed by the applicable laws of the Netherlands, subject to any mandatory consumer protection laws that apply to your purchase or use of our services.

Any disputes will be handled in accordance with applicable law and the rights available to consumers.

21. Contact Us

If you have questions about these Terms of Service, an order, our products, or our services, please contact us using the information below.

Business Information

Business Name: badkamerrenovatieleeuwarden
Legal Business Name: Badkamer Renovatie Leeuwarden
VAT Number: NL001460333B58
Business Address: Snekertrekweg 37, 8912 AA Leeuwarden, Netherlands
Contact Number: +31 58 369 0200
Support Email: Info@badkamerrenovatieleeuwarden.store
Live Chat Support: 24/7
Business Hours: Monday – Friday, 9:00 AM – 5:00 PM
Time Zone: Central European Summer Time (CEST)